Brentmore Construction (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request our construction services, or receive SMS messages, including One-Time Password (OTP) verification messages.
1. Information We Collect
We may collect the following information:
- Contact information: Name, email address, phone number, and mailing address.
- Project information: Construction inquiries, project details, service requests, and information you submit through our website.
- Verification information: Mobile phone number and OTP verification status when you request identity or account verification.
- Technical information: IP address, browser type, device information, cookies, and website usage data, where applicable.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide customer support.
- Communicate about construction services, estimates, appointments, and projects.
- Send OTP and security verification codes when requested.
- Verify your phone number and help protect accounts or online forms against unauthorized access.
- Maintain website security, improve our services, and comply with applicable legal requirements.
3. SMS and OTP Text Messages
Brentmore Construction may send SMS text messages to the mobile number you provide when you request an OTP or use a service requiring phone verification.
These messages are intended for verification, authentication, and security purposes. OTP messages are generally sent in response to your request, and message frequency depends on how often you request a verification code.
Message and data rates may apply, depending on your mobile carrier and service plan. Wireless carriers are not responsible for delayed or undelivered messages.
We do not use OTP consent alone as permission to send promotional or marketing text messages.
4. SMS Opt-Out Instructions
You can stop receiving SMS messages by replying STOP to the text message you receive from Brentmore Construction, where supported.
After receiving your opt-out request, we will process it according to applicable requirements and messaging-provider rules.
If you opt out of OTP messages, you may not receive verification codes by SMS until you request a new code or otherwise re-enable the service, where permitted.
For assistance, reply HELP to an eligible message or contact us at:
Email: [email protected]
Please note that opting out of OTP messages may prevent you from completing services that require SMS verification.
5. How We Share Your Information
We do not sell your personal information or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may share necessary information with trusted service providers that help us operate our website, deliver SMS messages, process verification requests, provide customer support, or maintain security. These providers may use the information only as needed to perform services on our behalf, subject to applicable obligations.
We may also disclose information when required by law, to protect our rights, or to prevent fraud and security threats.
Mobile information and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes. Other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, protect our services, and meet legal obligations.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and protect against security threats.
8. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to withdraw consent where applicable.
To make a privacy-related request, contact us using the email address below. We may need to verify your identity before processing your request.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, security, or content. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Updates will be published on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS and OTP messaging practices, please contact us:
Business Name: Brentmore Construction
Email: [email protected]